NEW DELHI: Dalmia group company Caretel Infotech is upbeat about the opportunities in the BPO space and has hired about 600 people, even while
others are handing out pink slips to employees amid the current slowdown. "In last 30 days, we have recruited 619 employees for our various projects from metros and even small towns like Chindwara at Rajasthan for our Kisaan Call Centre Project. For our various assignments, we will be recruiting more and more people from all over India and train them for the future," Caretel Infotech Chief Executive Officer Amit Roy said in a statement. The company also said it is looking at the downturn as as an opportunity to bag more deals, both in the country and overseas. "We are looking at this slowdown as an opportunity and have started international outsourcing process for some part of the US, Europe, Australia and New Zealand to manage the slowdown impact. We have also increased our national clientele as we have bagged assignments from reputed brands like DDA ... and soon will close a DTH service provider in India," Roy said. Caretel has 13 business centres in India and employs over 6,000 people. It is now expanding its operations overseas and is targeting a significant growth from its global clients. For our international clients, we will be hiring 200 or more people in near future, he added.