WNS partners with Accertify

Indian BPO services provider WNS Global Services has entered into a partnership with Accertify, a US-based technology company focused on developing fraud prevention tools, to deliver fraud prevention solutions to the online travel industry. The companies will offer process management expertise in the travel domain with state-of-the-art online fraud detection technology. The partnership will employ Accertify’s Intercepta system (a solution for combating card-not-present fraud) as well as the process expertise of WNS to deliver automated and robust credit card fraud defense capabilities at the point of sale. Steve Reynolds, MD – North America, WNS Global Services, cited that the partnership will expand the company’s offerings along with indicating its commitment to provide efficient customer care services for the travel industry. Of the USD 250-billion revenue generated by the online travel industry in 2007, companies lose approximately USD 600 million annually due to online frauds. About 33 percent of the airline industry is impacted by credit card fraud, accounting for about 60 percent of external fraud-related losses