Monday, June 23
CPA Global eyes 25-30 per cent market share in Indian LPO market
MUMBAI: Eyeing a bigger share of India's legal process outsourcing space, CPA Global, a leading player in this segment, is set to scale up its Indian operations and has targeted a 25-30 per cent share in the domestic market in the next few years. "We are very clearly focused on achieving a leadership position that will ensure us getting a 25-30 per cent (in India)" CPA Global's Country Head, Bhaskar Bagchi, said. CPA made its Indian foray in 2007 with an initial investment of USD 50 million (Rs 200 crore) and has operations in LPO, patents, trademarks and intellectual property (IP) management. The company presently employs 350 professionals in the country against a global headcount of 1,100 and hopes to take the number to 10,000 by 2015, Bagchi said, adding "Indian legal services industry is poised to grow to USD 640 million by 2010 with an annual growth of $146 million". "The domestic LPO industry is in a nascent stage and I do expect that the growth would continue in the coming years," Bagchi said. Besides, an unprecedented rise in India-focused merger and acquisition activities and private equity and venture capital deals have necessitated the need for more flexible resources, Bagchi said. IP services, which accounts for over 45 per cent of the LPO market, is expected to lead the growth in the sector over the next three to five years, he said. CPA has its presence in US, Europe and Asia Pacific regions and is presently operating from Noida in India. The company has plans to expand its presence to other regions in the domestic market by setting up new offices across the country, Bagchi said.