INDIA CENTRE ACCOUNTS FOR 40% OF GLOBAL WORKFORCE
P P Thimmaya BANGALORE
INDIA has emerged as a key delivery location for Hewlett Packard (HP) in the area of application services and this has seen growing addition of global corporations’ work being done out of the country. The HP Global Delivery Applications Services (GDAS) India centre is spread across two locations — Bangalore and Chennai — and provides a wide range of application services like testing, implementation, maintenance among others employing a couple of thousand professionals. HP has 15 such global applications services locations spread across US, Europe and Asia. The India centre accounts for 40% of the global workforce. Mr P V Venkatachalam, director-application services, HP GDAS India said the centre has seen growing number of customer additions both from the overseas market as well as domestic clients. This has been primarily due to the fact that India centre has achieved leadership in terms of developing new processes & methodologies as well as coming out with technology solutions. For example, the India centre was responsible for implementing and training a new technology process at HP’s China centre. However, the key focus of HP while delivering the application services has been on a solutionled approach, which would actually mean using lesser number of people and more of technology. The HP official said it has able to implement certain complex and highly sophisticated applications for a global FMCG giant out of India. At the same time, there has been a growing focus on the Indian market. HP GDAS India is already engaged in developing an application technology platform for a large steel plant in India and certain automobile companies. Mr Venkatachalam said that the domestic market requirement has seen certain maturity with India companies requiring the same level of sophistication in application services like in the developed markets.
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